- How do I cancel an order on BESTDirect Online Trading?
To cancel an order, first left click your mouse on the specific order you want to cancel. Then, right click your mouse and select Cancel or Cancel/Replace. Then, Submit.
- How do I check my
positions?
You’re wise to check your positions
at all times. A Position Reference area is at the
top of the trading
ticket for you to view your current positions.
- How do I keep track
of my orders?
At the bottom of your trade ticket
is the Order Management section. This section shows
all your trades throughout
the day. To make it easier, working, filled, cancelled
or rejected orders are color-coded.
- I keep hearing about
Quick Trade. What is it?
The Quick Trade ticket
is a streamlined version of the main ticket.
You use it to trade one specific market
at a time. And, you may have more than one Quick trade
ticket on your screen at a time. This ticket is geared
towards the trader who is in and out of the market
multiple times a day. To use your Quick Trade option,
simply
make your market selection and select Quick Trade
from the top menu. The Quick Trade window also shows
depth
of market for GLOBEX e-mini, and E-mini Single Stock Futures contracts.
- How can I receive
the BESTDirect Online Trading software?
After you fill out
all the paperwork with your broker your account
will be processed and entered onto the
online system. When this is done, a PFGBEST Customer
Service Representative will contact you by phone to
arrange for downloading your software. Once you have
completed the software download, your Customer Service
Representative will walk you through the trading program
until you are confident you know how to use it.
- Is there any way I can practice
trading on BESTDirect Online Trading before I actually begin using “real” money?
BESTDirect Online Simulated Trading is
a simulated version of BESTDirect Online Trading, that is an exact
duplicate of the system you will be using to place
your
trades online. You may place as many trades as you
want FREE for 30 days. To find out more about practicing
on BESTDirect Online Simulated Trading, click
here.
- How does BESTDirect
Online Trading route orders for GLOBEX2 markets?
BESTDirect Online Trading sends orders direct to GLOBEX2 via
the CME Group's FIX API connection. For more information, click
here.
- How can I send additional
funds to my account at PFGBEST?
Visit www.pfgbest.com/fund at
any time to read up-to-date information about funding your futures or forex account(s).
